Terms & Conditions

1. Scope of Application

These Terms and Conditions govern the contractual relationship between MindDepthForge and the clients of our cognitive development and mental enhancement services, cognitive guidance, and mental framework programs. They apply to all cognitive materials, analyses, advisory services, and documentation services in the field of cognitive development and mental enhancement compliance. By engaging our services or concluding a cognitive development contract, you agree to these conditions.

2. Services and Contract Conclusion

MindDepthForge's offers are subject to change. Orders for cognitive development services are only considered accepted after written confirmation by MindDepthForge. The contract is concluded upon receipt of confirmation by the client or upon commencement of service provision by MindDepthForge. For the creation of precise cognitive materials, we need complete and correct information from the client.

3. Service Description

Our services include the creation of cognitive materials and mental enhancement reports, cognitive analyses, individual mental enhancement guidance, and custom cognitive solutions. The exact service description is determined by the respective order confirmation or cognitive development contract. The methods, timeframes, and content described in our materials and on the website serve as guidance and can be adapted to optimally meet individual cognitive development needs and consider current changes in mental health regulations.

4. Payment Terms

Payment for cognitive development and advisory services is due within 14 days of receipt of the invoice without deduction, unless other payment arrangements have been agreed upon. For long-term support or extensive cognitive development projects, individual payment plans can be arranged. Payment is made by bank transfer, credit card, or other payment methods indicated on the website. In case of payment default, we reserve the right to charge default interest at the statutory rate and withdraw from the contract.

5. Refund Policy

At MindDepthForge, we place great value on customer satisfaction and fair business practices in providing cognitive development services. Our refund policy reflects our commitment to transparency and responsibility:

  • Cancellation by the Client:
    • Up to 14 days before the start of cognitive development work: 85% refund of paid fees
    • 7-13 days before: 45% refund of cognitive development fees
    • Less than 7 days before: No refund possible due to preparatory work already performed
    • After commencement of work on your cognitive development: No refund, as significant resources have already been deployed
  • Quality Guarantee:
    • If we demonstrably make errors in your cognitive materials, we commit to free correction and take responsibility for any consequential costs arising from our errors.
    • In case of demonstrably deficient quality of our cognitive development services, we refund up to 100% of paid fees depending on the extent and nature of the deficiencies.
  • Return Policy:
    • If you are not satisfied with our cognitive development services, you can request a partial refund within 30 days after completion of the work.
    • We review each request individually and work with you to find a fair solution.
    • Refunds are only granted for services not yet provided.

6. Execution and Quality of Cognitive Development Services

MindDepthForge conducts all cognitive development and advisory services with the highest professionalism, care, and expertise. We reserve the right to make content adjustments to optimally meet the individual cognitive enhancement needs of clients and consider current developments in mental health regulations. For individual coaching sessions, a free rescheduling is possible up to 48 hours before the agreed time. The quality of our cognitive materials is helpd through multiple internal reviews.

7. Liability and Cooperation Obligation

MindDepthForge works according to recognized methods of cognitive development and mental enhancement guidance. However, the quality and accuracy of our cognitive materials depend significantly on the completeness and correctness of the information and documents provided by the client. The client is obliged to provide all information relevant to the cognitive development work completely and truthfully. MindDepthForge is not liable for errors or inaccuracies in the cognitive materials that are due to incomplete or incorrect information provided by the client. Our liability is limited to intent and gross negligence.

8. Confidentiality and Data Protection

MindDepthForge commits to absolute confidentiality regarding all cognitive and personal information disclosed during the cognitive development work. All employees are subject to strict confidentiality agreements. The processing of personal data is carried out exclusively in accordance with our Privacy Policy and in compliance with applicable data protection laws. Further details on handling personal and cognitive-related data can be found in our Privacy Policy.

9. Copyright and Use of Cognitive Materials

All cognitive materials, analyses, and advisory documents created by MindDepthForge are protected by copyright. They are provided to the client exclusively for personal use within the scope of their cognitive affairs. Sharing with third parties, except for mental health authorities and other authorized entities, requires prior written consent from MindDepthForge. The client acknowledges that the methods, templates, and analysis tools developed by us remain our intellectual property.

10. Mental Health Regulatory Changes

Mental health regulations are subject to constant changes and adjustments. MindDepthForge strives to always work according to the latest laws and regulations and inform clients about relevant changes. However, we cannot guarantee the long-term validity of our cognitive enhancement guidance or the immutability of legal framework conditions. It is the responsibility of the client to inform themselves about significant changes in mental health regulations that occur after completion of our services.

11. Jurisdiction and Applicable Law

Singapore law applies. The place of jurisdiction for all disputes is the registered office of MindDepthForge in Singapore.